Return and Refunds policy:
We always endeavour to give our customers the best bulbs or other stock possible, but we give no warranty, expressed or implied, as to the description, quality or productiveness of any seeds, bulbs, tubers, roots and/or plants or any other products and will not in any way be responsible for the crop. Fulfilment of orders is subject to crop. In cases of unavailability, Hadeco will refund the client in full within 30 days.
Returns Policy and Cancellation Rights
If you are in any way disappointed with our service, please email us at petalpixies@hadeco.co.za. If you have cause for complaint this must be received within 7 working days after receipt.
Should you wish to cancel your order and receive a refund, you must confirm this in writing within 10 working days of receipt and return the packaged item to us at the address given above. The item(s) must be returned to us unused and in good condition. You will be liable for all postage costs incurred as a result of returning an item to us. We cannot issue a refund until we have received the goods and recommend you obtain proof of posting when you return any goods to us.