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Ts and Cs: Petals with Purpose Dahlia Festival

  • In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you - the person who will buy the tickets to Petals with Purpose: Dahlia Festival. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers of Petals with Purpose: Dahlia Festival - Hadeco.

  • By opting to purchase, allocate or possess tickets to Petals with Purpose: Dahlia Festival, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the Petals with Purpose: Dahlia Festival premises.

  • Please note that Hadeco reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions - without any prior notifications to you. Such changes will be duly reflected on the website of the organiser www.hadeco.co.za. These changes will relate back to the date of purchase of Petals with Purpose: Dahlia Festival tickets.

  • The price of one Petals with Purpose: Dahlia Festival ticket is R55. This figure is non-negotiable.

  • The ticket you purchase represents a revocable license for you to access Hadeco’s Waterval Wes Farm on 15 or 16 March, when Petals with Purpose: Dahlia Festival is scheduled to be hosted. The license includes the revocable right to attending the Petals with Purpose: Dahlia Festival on one of the two days the festival will be taking place. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.

  • The bearer has to assume full responsibility of the Petals with Purpose: Dahlia Festival tickets, once (s)he receives it. Hadeco has no liabilities - financial, legal, or otherwise - in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

  • Kindly note that Quicket is the sole authorised source for purchasing Petals with Purpose: Dahlia Festival tickets. If you obtain your ticket(s) from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.

  • The Petals with Purpose: Dahlia Festival tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

  • Please note that Petals with Purpose: Dahlia Festival tickets cannot be redeemed against cash, credits, or any other benefits.

  • Hadeco has the right to investigate if there has been any violation of the Petals with Purpose: Dahlia Festival ticketing terms and conditions. In case of any conflicts, the decision of Hadeco will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

  • The event service will be deemed to have been delivered in its entirety as soon as Petals with Purpose: Dahlia Festival starts on 15 and 16 March. From that point on, no refund requests will be entertained.

  • If you are not able to access any particular section(s) of the venue - Hadeco’s Waterval Wes Farm - due to delays, federal regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.

  • If Petals with Purpose: Dahlia Festival is cancelled in its entirety due to any unforeseen circumstances, Hadeco has the sole and absolute right to:

  • i) reschedule the event, or

  • ii) issue a partial/full refund, or

  • iii) not issue any refunds.

Please note that the decision of the issuer in such cases will be deemed final and binding.

  • If Petals with Purpose: Dahlia Festival is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of Hadeco will be considered final.

  • If Petals with Purpose: Dahlia Festival has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.

  • Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Hadeco cannot be, in any way, held liable for that.

  • At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.

  • Entry to the park constitutes agreement that images of visitors may be captured and published on social and other media by other visitors; and by Hadeco.

  • Children must be under adult supervision at all times. Entry to the farm is at your own risk. 

  • Hadeco does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

  • Petals with Purpose: Dahlia Festival and Hadeco follow a common ‘zero-tolerance policy’ towards unauthorised drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at Petals with Purpose: Dahlia Festival and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.

  • Please note that you purchase Petals with Purpose: Dahlia Festival tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.

  • In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

We really hope you will have a great time at Petals with Purpose: Dahlia Festival. You can get your tickets on Quicket, here.


 

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